World of Textiles

U.M.A Textile Trading Co L.L.C

Refund & Exchange Policy

At Uniforms-Planet, we are committed to customer satisfaction, offering a 7-day return policy to ensure your peace of mind.

Return Eligibility
To qualify for a return, the clothing item must be in its original condition: unworn, unused, with all tags intact, and in its original packaging. Please retain the receipt or proof of purchase for reference.

Initiating a Return
Starting a return is hassle-free. Contact us at https://www.facebook.com/umattco.09?mibextid=uzls. Once your return request is approved, we will provide you with a return shipping label and detailed instructions on where and how to dispatch your package. Please note that items returned without prior authorization will not be accepted.

Refunds
We offer refunds within 14 days of receiving the returned order. Upon receiving and inspecting your return, we will promptly notify you about the approval status for your refund. If approved, the refund will be processed to your original payment method. Processing times may vary depending on your bank or credit card company.

Exchanges
If you want to exchange your item for a different size or color, the quickest way is to initiate a return for the current item. Once the return is approved, you can proceed with a separate purchase for the desired item.

Exceptions
As our clothing items are thoroughly inspected before shipment, returns due to damage or defects are typically not applicable. However, if you have any concerns or questions about your specific item, please contact us, and we’ll be happy to assist.

We appreciate your cooperation in adhering to our return policy. Your satisfaction is our utmost priority, and we aim to provide you with a seamless shopping experience. If you have any questions or need further assistance, don’t hesitate to reach out.

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